Refund Policy
At Websplore, great service begins with great values. That's why we keep things honest, simple, and fair—no hidden agendas, no vague promises. When investing in digital services, we know you want clarity, consistency, and people you can rely on.
Our mission is to be more than just a service provider. We aim to be your digital partner—someone you can count on to do the job right every time. Whether you're working with us on a one-time project or building a long-term collaboration, we're here to help you succeed.
Our Promise to You
At Websplore, we keep things fair for everyone. That means we don’t offer tricky discounts or special deals to a few. Instead, everyone gets the same great service at the same honest price.
We believe in treating all our customers equally. No matter who you are or where you’re from, you’ll always receive our full attention and top-quality support.
When you work with us, you also get direct access to our premium services, which are designed to fit your needs and goals. We're here to help you succeed in the right way every time.
At Websplore, we work hard to provide you with high-quality, reliable services. But we understand that sometimes things might not go exactly as planned. If that ever happens, don't worry—we're here to fix it.
Your satisfaction means everything to us. If you're unhappy with the results because of a mistake, poor performance, or anything that feels off, we'll make it right. Here are a few ways we can help:
Full Refund
If we clearly didn't deliver what we promised or if we engaged in unethical behavior, you'll get 100% of your money back. No stress. No arguments.
Partial Refund
If some of the work was done but didn't fully meet our agreed standards, we'll return a portion of the payment based on what was delivered. It's all about fairness.
Other Helpful Options
Can you tell me about a refund? That's okay too! You can also choose one of these alternatives:
· Has your service been redone or re-posted on a different platform?
· Use your payment as credit for a future project
· Request adjustments or revisions to improve the current work
· We’re flexible because we want you to leave with a smile, not a headache.
Can You Get a Refund?
Yes, you can — if a few simple things are in place:
Proof of purchase – A receipt, invoice, or order confirmation helps us find your order fast.
Quick notice – Let us know within 24 hours of noticing a problem.
Service status—If your service hasn't been fully delivered yet, you may qualify. If it is, we'll review it to see if something went wrong.
Review before buying – Always read service details to know exactly what to expect.
If something feels off, don't worry. Just email us without any hesitation, and we will guide you through the process.
About Discounts
We don’t offer any special discounts or promo codes.
Why? Because our prices are already fair and reflect the high-quality work we provide. Every client gets the same great service, with no shortcuts or compromises.
Refunds While Work Is in Progress
If your service is already in progress—like content writing or publishing—we'll consider refund requests one at a time.
Sometimes, we can pause the work and fix things before moving forward. But if the work is almost done, refunds may not be possible unless something goes wrong on our side.
We’re always here to help and make things right wherever we can.
How Long Do Refunds Take?
Once you request a refund, we'll check your request and reply within 24 hours to let you know what’s happening.
Here’s how long it usually takes to get your money back:
Credit or Debit Card: 5 to 10 business days (depending on your bank).
PayPal: Usually instant, but sometimes it depends on your wallet or bank.
We’ll do our best to handle your refund quickly and keep you updated every step of the way.
How to Ask for a Refund
Asking for a refund is very easy. Please follow the following steps:
Contact us on our official email with all details, Include your order number and the service you bought.
Share what went wrong — add any proof or notes to help us understand the issue.
Once we get your request, our friendly team will respond within 24 hours and guide you on what to do next.
At Websplore, your happiness means everything to us.
If something didn't go the way you expected, please give us a chance to fix it.
We believe in fairness and honesty and always put our customers first.
Thanks so much for choosing us. We truly appreciate your trust.
We promise to do our best and always provide you with great service.